Williams-Sonoma is looking for a design consultant to assist clients with their living space design, drive store sales, and provide world-class customer service.
Requirements
- Ability to complete and coordinate large orders within a variety of sales channels
- Ability to think proactively to anticipate client's needs
- Experience in working with the six elements of design preferred
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to operate POS system.
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Responsibilities
- Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
- Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
- Create and present design plans based on client's needs, style, preferences and living space
- Follow through on product arrivals and set up with each client to ensure a seamless experience
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
- Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges
- Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
Other
- Engage the clients in a professional and personable way that demonstrates your personal passion for the product
- Maintain a professional appearance that represents the Williams Sonoma brand
- Demonstrate excellent clienteling skills including following up with clients regarding promotions, new product arrivals etc.
- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
- 1-2 years customer service experience and retail sales experience
