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Designer – UI/UX & Customer Discovery - UI/UX Design - Customer Discovery

TekSynap

Salary not specified
Oct 3, 2025
Arlington, VA, USA
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TekSynap is seeking a Designer (UI/UX & Customer Discovery) to focus on human-centered design and customer discovery to ensure DevSecOps platforms are intuitive, functional, and widely adopted by users for the F-35 Joint Program Office (JPO).

Requirements

  • 5+ years UI/UX design in Agile or DevSecOps environments.
  • Demonstrated experience in customer discovery and prototyping (Figma, Adobe XD, etc.).
  • Human-Centered Design (HCD) & Design Thinking
  • Wireframing & prototyping (Figma, Adobe XD, Balsamiq)
  • Customer discovery & user research
  • Agile UX design methods
  • 8570 certification: IAT Level II preferred.

Responsibilities

  • Apply human-centered design to JPO DevSecOps platforms and portals.
  • Develop wireframes, prototypes, and interface frameworks.
  • Conduct customer discovery and stakeholder interviews.
  • Improve user adoption through intuitive design and communication strategies.

Other

  • Bachelor’s degree in Design, HCI, Communications, or related field.
  • Strong communication and human-centered design skills.
  • Secret clearance required.
  • US Citizenship
  • Active Secret clearance (Top Secret/SAP preferred).