Shure is seeking a motivated and detail-oriented Global Desktop Analyst Intern to join our Global Desktop Support team. This internship offers hands-on experience in IT operations and desktop support within a dynamic and collaborative environment. The ideal candidate is pursuing a degree in Information Technology or a related field and is eager to gain practical experience supporting end users and managing IT assets.
Requirements
- Prior experience in IT support or help desk (internships, coursework, or personal projects).
- Familiarity with imaging and configuring PCs using standard tools.
- Basic understanding of inventory management and asset tracking.
Responsibilities
- Provide technical assistance to internal users across global locations.
- Support the PC refresh program, including hardware upgrades and replacements.
- Build and configure desktops and laptops for new hires.
- Maintain and update the Configuration Management Database (CMDB) for IT assets.
- Assist with inventory tracking and asset management.
- Troubleshoot basic hardware and software issues.
- Collaborate with team members on various IT support projects.
Other
- Currently pursuing a Bachelor’s or advanced degree in Information Technology, Computer Science, or a related field.
- Strong communication skills and ability to work with internal users.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to learn and take initiative.
- Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
