Arize AI is solving the problem of monitoring, troubleshooting, and optimizing AI systems as generative AI reshapes industries. The company provides an AI & Agent Engineering observability and evaluation platform to help teams build and maintain high-performing AI applications.
Requirements
- 3+ years of experience in an engineering or equivalently technical dev relations role
- Excellent technical communication skills, both written and verbal, demonstrated by public-facing documentation, blog posts and videos where possible
- Up-to-date engineering skills, ideally but not necessarily demonstrated by open-source demonstrations and cookbooks
- Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks
Responsibilities
- Create a stellar onboarding experience for users of Arize by writing, expanding and polishing our product documentation
- Write tutorials, cookbooks and open-source demonstration repositories that drive users quickly from introduction to value
- Interact directly with our developer community at conferences, trade shows, and local meetups as well online through our community Slack and other channels
- Take feedback from the community and turn it into actionable product insights that shape our open source and commercial product roadmaps
- Assist our marketing team by providing source material for field marketing and SEO-focused website copy
- Be the first point of contact for community members with product questions, directing them to the appropriate teams and channels
- Collaborate with the Product team to prototype 'spikes' for new features and product directions
Other
- Willing to attend occasional evening and weekend events in-person either local to your location or (less frequently) within a few hours’ travel time
- Candidates must be based in the New York City metro area
- A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment
- Familiarity with the evaluations and observability space including products like Arize (Bonus Points)
- Highly engaged in technical communities on forums like X, Reddit, Slack, Discord, Dev.to etc. (Bonus Points)
