LCV is hiring a Development Data Manager who will ensure the integrity and accessibility of fundraising data within Salesforce, acting as the go-to resource for everyday Salesforce operations, support, and requests. By translating stakeholder needs into clear data requirements and maintaining clean, reliable data, this role empowers LCV’s fundraising team to make informed decisions and drive fundraising success.
Requirements
- Minimum of 4 years of professional experience managing data in a CRM platform, including at least one year performing CRM administrative tasks (user provisioning, permission settings, system configuration, report/dashboard creation, end-user support) and one year of hands-on Salesforce experience (bulk imports/exports, data cleaning, deduplication or similar).
- Direct experience with Salesforce Nonprofit Success Pack (NPSP).
- Experience querying a data warehouse or building reports, dashboards, and data visualizations in Tableau or Power BI.
- Proficient in extracting, transforming, and importing data into CRMs.
- Proficiency in SQL or SOQL.
- Ability to design and publish reports or dashboards in Tableau, Power BI, or similar BI tools.
- Advanced Microsoft Excel or Google Sheets skills.
Responsibilities
- Serve as the primary point of contact for routine Salesforce requests: user provisioning, pick-list/value updates, data imports and exports, bulk updates, and minor page-layout tweaks.
- Implement and monitor duplicate-prevention and data-hygiene workflows; run scheduled audits and rule-based purges.
- Coordinate with Senior Salesforce Administrator and external Salesforce consultants on escalated configuration needs.
- Define and track key performance indicators (KPIs) for quality-control and data-integrity monitoring.
- Participate in data modeling projects, supplying necessary data inputs to support modeling efforts.
- Develop and manage a Development Salesforce reporting library, creating and maintaining reports and dashboards in Salesforce and/or Tableau in response to end user needs.
- Serve as the internal technical contact for core Development Operations Salesforce integrations, e.g., Engage, EveryAction, and Acoustic, resolving integration errors and escalating complex issues when needed.
Other
- Travel up to 5% of the time for in-person work, including staff retreats, trainings, meetings, conferences, and professional development opportunities.
- Ability to translate stakeholder questions into clear data requirements.
- Strong analytical and problem-solving mindset; excellent communication with non-technical colleagues; high attention to detail and time management.
- Prior experience in a fundraising environment in a non-profit or political organization.
- Applicants must be located in and legally authorized to work in the United States. Applicants must reside in the location listed above.
