The Citizens Bank is looking to solve the problem of developing and maintaining Treasury Management products, which requires a Product Management Analyst to assist in the development and maintenance of assigned Treasury Management products, utilizing knowledge of back-office operations, Treasury Management services, and customer needs.
Requirements
- Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Project)
- Fiserv Premier background preferred
- In-depth knowledge of banking and back-office operations
- End-user User Acceptance Testing (UAT) experience
- UAT Test script development
- MS: Excel, Word, Mail, Project, Sharepoint, Powerpoint
- CTP a plus
Responsibilities
- Key SME uses knowledge of applications, specs, implementation process and user interface to ensure optimal product development and rollout of new products/enhancements
- Primary individual for identifying and articulating issues and required resolution/changes
- Product Management liaison with Business/Application Analyst during product development/enhancement/issue resolution change management processes
- Work with Product Owners to develop accurate and relevant test plans
- Develop and maintain accurate and relevant User Acceptance Test cases to demonstrate client experience during development/enhancement/issue resolution change management processes
- Execute test cases and report findings to Product Owners
- Coordinate feedback from all testers executing the UAT to the Product Owner
Other
- At least 4 years of Bank Operations experience
- At least 4 years supporting Treasury Management products
- Excellent customer service skills
- Negotiation Skills a must
- Good project management skills, Good research skills, Good ability to handle multiple projects and product initiatives at one time
- Excellent analytical and communication skills including effective vendor management for the needs of the Bank
