Lead solution design for Dynamics 365 CE (Customer Service Module) to translate business requirements into scalable, secure technical solutions
Requirements
- Dynamics 365 CE (Customer Service Module)
- System integration strategies with external systems
- Telephony
- Data warehouses
- Azure services
- Third-party applications
Responsibilities
- Translate business requirements into scalable, secure technical solutions
- Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications
- Oversee data migration, application lifecycle management, and release processes
- Establish governance, best practices, coding standards, and DevOps practices
- Mentor technical team members and ensure solution aligns with Enterprise Architecture principles
- Collaborate with stakeholders, product owners, developers, and business analysts
Other
- Collaborate with stakeholders, product owners, developers, and business analysts
- Mentor technical team members
