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JPMorganChase Logo

Digital & Design: Platform Services Product Manager - Vice President

JPMorganChase

Salary not specified
Sep 3, 2025
Palo Alto, CA, US
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JPMorgan Chase is looking to innovate new product offerings and lead the end-to-end product life cycle for Payments Digital & Design Platform Services. The goal is to develop profitable products that provide customer value, ensure scalability, resiliency, and stability, and deliver high-quality products that exceed customer expectations.

Requirements

  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Demonstrable experience in building scalable platform services
  • Having an aptitude for translating complex business needs into technical requirements and ability to pick up new domains of knowledge and quickly become an expert
  • Understanding and experience of working within an agile framework – scrums, sprint planning, backlog refinement
  • Demonstrable experience of client centric design practices
  • Masters and 5 years of experience in product management

Responsibilities

  • Develops a product strategy and product vision that delivers value to customers and aligns with company goals
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results.
  • Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization to create an advanced set of solutions.
  • Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field.

Other

  • You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
  • As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
  • Ability to work under pressure, manage deadlines and/or unexpected changes in expectations or requirements;
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated prior experience working in a highly matrixed, complex organization