PCNA is seeking a Digital Experience Integration Developer to design, build, and maintain integrations that power its digital experience ecosystem, ensuring seamless data flow, accurate product information, and a unified customer experience by connecting core business systems like the website, Salesforce, and third-party industry platforms.
Requirements
- Strong technical experience in system integration, data APIs, and middleware tools.
- Proficiency with RESTful APIs, JSON, XML, and integration frameworks (e.g., MuleSoft, Boomi, Azure Logic Apps, or similar).
- Familiarity with Salesforce data structures (Accounts, Contacts, Opportunities, MQLs) and integration methods (API, Bulk API, Apex, Data Cloud or Flow).
- Experience integrating with PIM, PLM, and DAM systems, and understanding of digital content workflows.
- Knowledge of PromoStandards specifications for product data, media, and inventory preferred.
- Understanding of eCommerce and digital experience platforms, ideally including website CMS or commerce systems.
- Strong problem-solving and debugging skills with attention to detail.
Responsibilities
- Develop, maintain, and optimize integrations between internal and external systems, including the website, Salesforce, ASI, SAGE, PLM, PIM, and DAM.
- Design and implement APIs, data transformations, and automation processes to ensure efficient, accurate data exchange between platforms.
- Support product data integrations, ensuring product attributes, pricing, inventory, and imagery are properly synchronized across systems and customer-facing channels.
- Enhance account and contact synchronization between Salesforce and the website to improve lead management, account hierarchies, and customer access.
- Enable and maintain data flows for order history, sales activity, and customer insights between Salesforce and other systems.
- Implement and support PromoStandards integrations with distributors and third-party platforms, ensuring compliance and optimal data exchange.
- Collaborate with the Digital Experience and IT teams to troubleshoot and resolve integration issues, maintain uptime, and improve performance.
Other
- Bachelor’s degree in computer science, information systems, or a related technical field (or equivalent experience).
- 5+ years of experience in integration development or digital systems engineering.
- Hands-on experience developing integrations between Salesforce, web platforms, and enterprise applications.
- Experience with data management, API design, and middleware platforms.
- Familiarity with PromoStandards or the promotional products industry preferred.
