Enhance understanding of customer journeys and operational outcomes in a digital health marketplace by providing critical insights and driving strategic decisions.
Requirements
- Proficiency in SQL and experience with large datasets.
- Strong experience with web and product analytics tools such as Google Analytics and similar platforms.
- Working knowledge of cloud data architecture and platforms.
- Experience collaborating with Data Engineering teams on analytics requirements.
- Solid understanding of funnel analysis and performance measurement.
- Ability to translate complex analyses into concise insights for various audiences.
Responsibilities
- Serve as the primary knowledge base for marketplace, funnel, and operational data across web analytics and first-party data systems.
- Develop, build, and automate dashboards and reporting to provide clear insights and recommendations related to performance metrics.
- Analyze end-to-end customer journeys to identify drop-offs, bottlenecks, and improvement opportunities.
- Support experimentation and testing efforts by analyzing results and translating findings into actionable recommendations.
- Partner with Product and Engineering teams to implement tracking requirements and data structures.
- Execute ad-hoc deep-dive analyses to answer high-priority business questions.
- Support KPI definition, forecasting inputs, and performance monitoring.
Other
- Minimum of 3–5+ years of experience in analytics or business intelligence roles.
- Proactive mindset with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Experience in healthcare or regulated environments is a plus.
- 100% remote within the United States, working EST hours
