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JP Morgan Chase Logo

Digital Learning Designer/Technologist

JP Morgan Chase

Salary not specified
Sep 5, 2025
Tampa, FL, USA • Tempe, AZ, USA • Plano, TX, USA • Columbus, OH, USA • Wilmington, DE, USA
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Improve employee skills, knowledge, and job performance through the design and development of engaging digital learning experiences, including a new gamification and performance platform.

Requirements

  • 3+ years of experience using industry applications (e.g. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)
  • Discovers and learns emerging technology and social media trends and seeks ways to apply them
  • Displays a growth mindset by embracing new training technologies and approaches with emphasis on engaging digital and social media stylistic features that result in learning solutions that are effective and engaging
  • Strong knowledge of social media trends and best practices, including video-first platforms, such as YouTube and TikTok
  • Strong proficiency in developing high quality photos and videos; experience with composition lighting and editing techniques
  • Measure the effectiveness of learning solutions by reviewing learner feedback and testing data and addressing trends. Monitor key performance indicators and other business metrics associated with the learning products.
  • Knowledge of ADA and WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions

Responsibilities

  • Develop, deploy and maintain microlearning solutions through a performance support platform to improve targeted business needs
  • Identify and develop innovative, engaging and impactful tactic and solutions that address requirements, improve learning outcomes and deliver measurable results to the business
  • Produce microlearning solutions to support emerging and rapidly changing business trends
  • Create high quality videos and graphics with vast experience in using industry applications (i.e. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)
  • Apply visual design and digital marketing experience in the development of learning products considering the modern learner and social media trends
  • Integrate ways to innovate and drive learning retention
  • Consult with internal business stakeholders to understand needs, make recommendations and develop learning products to continuously improve employee performance

Other

  • Drive learner engagement and improve employee skills, knowledge and job performance.
  • Be a key contributor in the launch of our state of the art gamification and performance platform.
  • Apply your core instructional design skills to develop video-based learning, microlearning and social learning tools.
  • Work to identify, recommend and create digital learning solutions that help business partners and stakeholders meet key business goals.
  • Exhibit adaptability and explores new tools/approaches to deliver solutions at the speed of business.