First Horizon Bank is seeking a Digital Payments Product Manager to drive the transformation of its digital payment product suite and deliver innovative payment solutions that meet evolving customer needs.
Requirements
- Adept in Agile methodologies and product development lifecycles
- Experience with vendor/provider ecosystem
- Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred
- Analytic experience to evaluate business opportunities through a data driven approach
- Strong customer focus and ability to translate insights into product vision
Responsibilities
- Lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies
- Execute on product roadmap aligned with business goals
- Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits
- Partner well with cross-functional teams to deliver on digital roadmap
- Champion customer needs, using data and insights to drive product strategy
- Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk
- Leverage data and voice of customer to inform decision-making and product enhancements
Other
- 7+ years of payments product management experience within banking, fintech, or financial services
- Excellent written and verbal communication skills at all levels
- Ability to thrive in a matrixed organization working with multiple internal teams
