CareSource is looking to manage and optimize its digital products to drive awareness, engagement, adoption, and product maturity, and to develop a digital roadmap that aligns with business goals.
Requirements
- Experience with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development
- Knowledge and experience with project management tools and content management software (i.e. TFS, WordPress)
- Knowledge and experience in digital product development
- Knowledge and experience of code languages (HTML, CSS, .NET, C-Sharp, Swift, etc.) and back-end infrastructure (web services, API or database development) a plus
- UX, UI and Human Factor experience
- Hands-on experience UAT testing digital products
- Experience with Google Analytics, Firebase or equivalent a plus
Responsibilities
- Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals
- Develop and Manage digital asset budget- Manage to budget with internal partners and contract services or agencies
- Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map
- Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors
- Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset
- Help develop product roadmaps and long-term vision for where digital is going
- Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments
Other
- Bachelor's Degree in Marketing, Computer Science, Human Factors, IT, Communications or related field or equivalent years of relevant work experience is required
- Minimum of five (5) years of professional experience in digital projects is required
- Experience translating business requirements into user experience applications in support of technical specifications is required
- Project planning/project management experience is required; experience leading teams and large scale projects is preferred
- Ability to travel as required by the needs of the business