At Allstate, the business problem is to protect families and their belongings from life’s uncertainties by providing a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission.
Requirements
- Experience with Agile methodologies and product management tooling
- Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
- Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
- Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions preferred.
- Product experience in End User, Network, Compute, or Platform as a Service preferred.
- Agile Methodology
- Analytics
- Database Monitoring
- Log Analysis
- Mean Time to Repair (MTTR)
- Network Monitoring
Responsibilities
- Lead the strategy, roadmap, and execution of digital observability and monitoring products, ensuring alignment with engineering and operational goals.
- Collaborate with cross-functional teams to define product requirements focused on end-to-end observability practices covering log analytics, metrics, traces for application, infra, database and network monitoring.
- Drive adoption and continuous improvement of observability and event notification platforms to enhance system reliability and performance insights.
- Analyze user feedback and telemetry data to prioritize features that improve troubleshooting workflows and reduce mean time to resolution (MTTR).
- Stay current with industry trends in observability, SRE practices, and monitoring technologies to inform product innovation and differentiation.
- Conducts appropriate product ceremonies
- Influences product direction, backlog, & roadmap
Other
- Education: 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field a plus.
- Communication Skills: Excellent verbal and written communication skills.
- Leadership: Proven ability to lead and inspire cross-functional teams.
- Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
- 3+ years of product management experience.
