RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. The Digital Product Specialist will roll out and support our digital products across the Americas. This is an exciting hands-on-role requiring collaboration with marketing, sales, product, pricing, and customer success teams. In this role, you will Extend our brands beyond physical trade shows, attract new customers to our events through our digital products and contribute to actual revenue growth!
Requirements
- Possess knowledge of the digital landscape and an eagerness to learn and grow
Responsibilities
- Act as SME on all digital products/platforms
- Perform UAT (usability acceptance testing) and QA (quality assurance)
- Perform systems analysis and drive projects through to completion
- Share technical skills, knowledge, and best practices with team members
- Write/create process flows, when applicable, for vendor approvals via global security/privacy process
- Push & track delivery of key initiatives (US and Global)
- Develop and manage project timelines with critical milestones and dependencies
Other
- Host weekly/bi-weekly product meetings with event teams and partner groups
- Attend trade shows and events to oversee on-site digital execution
- Conduct on-site customer research
- Assist in definition of business requirements
- Have excellent planning and analytical skills
- Be able to present information clearly, and accurately to all levels of the business
- Be able to work independently and collaboratively, and have effective time management skills
- Demonstrate ability to multi-task, shift priorities and focus on finding solutions
- Must be able to execute multiple projects simultaneously
- Have creative problem-solving skills
- Possess excellent interpersonal, collaboration, and relationship-building skills
- Be able to adjust and thrive within a fast-paced work environment with unpredictable deadlines and schedules
- Some travel is required.
