JPMorgan Chase is looking to reshape the future of work by building digital products that fundamentally change how employees interact with the firm, aiming to redefine the modern workplace experience.
Requirements
- Demonstrable skills in SQL, R, Python, or similar tools for data analysis, critical for joining and analyzing diverse data sets to drive insights and optimize product strategies.
- Proficient with digital analytics tools (Adobe Analytics/Google Analytics).
- Capable of leveraging a variety of data analytics tools and platforms to collect, analyze, and report on data, with an emphasis on the ability to integrate diverse data sets to form a cohesive narrative.
- Experienced using tag management systems and other data collection frameworks to ensure accurate and comprehensive data capture from multiple sources, both digital and offline.
- Knowledge of journey analytics tools that combine data to understand the complete user journey.
- Knowledge of Virtual Assistants and measurement strategies to assess VA performance, with an understanding of how offline interactions can impact overall performance.
Responsibilities
- Analyzing data while governing digital data collection frameworks, insights generation, creation of reporting, and creating data visualizations to enhance product insights and employee experience across platforms.
- Support the optimization and implementation of analytics frameworks that encompass both digital and offline data collection, using advanced tag management systems and other relevant tools to improve data accuracy and functionality.
- Translate broad business goals into detailed technical specifications for the engineering team, ensuring alignment with digital product strategies and operational needs.
- Document product requirements comprehensively, define acceptance criteria, and ensure that technical implementation aligns with business objectives.
- Ensure rigorous data governance and hygiene practices, including the management of offline data sources.
- Lead the development of internal business intelligence capabilities to democratize data access and enhance organizational analytics maturity, enabling data-backed decision making.
- Synthesize both digital and offline data sources to optimize the customer journey and product performance.
Other
- 5 years’ experience or equivalent expertise in analytics, with a strong focus on synthesizing and integrating both digital and offline data sources to derive comprehensive insights.
- Excellent writing and communication skills, with the ability to translate complex data into actionable insights for diverse audiences, including executives and multiple stakeholder groups.
- Excellent organization skills, capable of handling multiple concurrent projects in a dynamic setting, and leading teams towards achieving digital excellence.
