Vivint Smart Home, an NRG owned company, is looking to hire Direct-to-Home Smart Home Pros to provide expert-level installation and services of smart home technology, while delivering the highest caliber of customer service and creating solutions to protect and simplify customers' lives.
Requirements
- Experience as a construction worker, electrician, or other technical background is helpful but not required
Responsibilities
- Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.
- Conduct routine maintenance and inventory of company products and equipment.
- Become an expert on smart home technology by training on industry-leading products.
- Create solutions to protect and simplify customers’ lives.
- Explain and provide detailed system capabilities and operational instructions to various customers.
Other
- Earn piece rate pay and enjoy an unlimited commission plan.
- Manage inventory and assets with a business owner mentality.
- Control your own income by providing opportunities for customers to purchase additional products and Services.
- Leverage Services and installation appointments into leads and revenue.
- Exceptional Customer Service skills.
- Sales experience and/or field Services experience is helpful.
- Someone who thrives in a team environment and can also be trusted to work independently.
- Willingness to submit to a criminal background check.
- Current valid driver’s license and reliable transportation
- Lift and carry up to 45 lbs.
- Climb ladders up to 14’.
- Work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods.
- Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
