NRG Energy and Vivint Smart Home are looking to create a smarter, cleaner, and more connected future by redefining the home experience with intelligent products and services, and need Direct-to-Home Smart Home Pros to provide expert-level installation and services while delivering high-caliber customer service
Requirements
- Exceptional Customer Service skills
- Sales experience and/or field Services experience is helpful
- Experience as a construction worker, electrician, or other technical background is helpful but not required
- Current valid driver’s license and reliable transportation
- Ability to lift and carry up to 45 lbs
- Ability to climb ladders up to 14’
- Ability to work in attics and other limited-space areas
Responsibilities
- Install, Services, and troubleshoot cutting-edge smart home technology in customer homes
- Create solutions to protect and simplify customers’ lives
- Conduct routine maintenance and inventory of company products and equipment
- Explain and provide detailed system capabilities and operational instructions to various customers
- Manage inventory and assets with a business owner mentality
- Become an expert on smart home technology by training on industry-leading products
- Control your own income by providing opportunities for customers to purchase additional products and services
Other
- Willingness to submit to a criminal background check
- Willingness to work in a team environment and also be trusted to work independently
- Ability to bend, kneel, crouch, and stand for long periods
- Ability to complete a safety analysis of every work site
- Commitment to a drug and alcohol-free workplace
