Toshiba Global Commerce Solutions is seeking a Director of Agentic Development to lead the design and operation of their Agentic AI platform and drive its adoption across the company's product portfolio, ensuring these capabilities are utilized effectively within existing retail software products.
Requirements
- Deep knowledge of agentic AI workflows, orchestration patterns, multi-agent systems, and observability frameworks.
- Expertise in microservice development and deployment using Java, Maven, Jenkins, NPM, Yarn, Nx, and Azure DevOps.
- Strong background in CI/CD pipeline design, monitoring, and automated recovery systems.
- Hands-on experience managing global teams and leading high-pressure operational environments.
- Familiarity with agentic frameworks, prompt orchestration, and AI feedback loop design.
- Knowledge of site reliability engineering (SRE), chaos testing, and hybrid edge/cloud deployment models.
Responsibilities
- Define and execute the technology roadmap for the agentic platform, ensuring alignment with business goals, scalability, and resilience.
- Partner with product and engineering teams to embed agentic capabilities into existing retail solutions, ensuring features are both built with and leverage autonomous services.
- Oversee platform architecture, orchestration patterns, validation checkpoints, observability, fallback mechanisms, and resilience at enterprise scale.
- Drive implementation of self-healing, self-monitoring pipelines for both agentic and microservice environments, ensuring proactive issue detection and automated recovery.
- Build and maintain hybrid pipelines (Maven, Jenkins, NPM, Yarn, Nx, Azure DevOps) that support both traditional and agentic workflows.
- Manage global operations and development teams, mentor technical leaders, and enforce engineering excellence.
- Work directly with strategic retail customers to validate adoption scenarios, uptime expectations, and integration patterns.
Other
- 10+ years of software engineering with 5+ years in senior technical leadership roles (Director, Principal Architect, or equivalent).
- Demonstrated success delivering mission-critical distributed systems with high uptime and resilience requirements.
- Proven experience leading adoption of emerging technology platforms across existing product portfolios.
- Strong communication and executive presence, with ability to engage both deeply technical staff and senior customer executives.
- Experience in the retail domain or with mission-critical enterprise systems.
