At TrueCommerce, the business problem is to accelerate the development and adoption of AI and Gen AI solutions across the organization to transform complex data and workflows into intelligent solutions that move commerce forward.
Requirements
- 7+ years in AI engineering, machine learning, or automation.
- Experience defining, executing, and scaling AI strategies across complex global organizations from the ground up
- Previous success in accelerating software delivery with AI-augmented SDLC: implementation tools and automated testing frameworks to improve development velocity and quality
- Exposure to AI use cases across multiple domains (e.g., customer onboarding, customer support, operations).
- Familiarity with LLMs, generative AI, and prompt engineering
- Strong programming in Python (additional experience with Java, C++, or similar is a plus).
- Hands-on expertise with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn).
Responsibilities
- Establish the company’s AI roadmap — prioritizing initiatives that enhance workflow efficiency, data intelligence, and customer experience.
- Build the technical and operational backbone for applied AI solutions.
- Architect, develop, and deploy AI models, agents, and automation workflows across internal systems and customer-facing products.
- Establish reusable frameworks, APIs, and pipelines to enable scalable and efficient AI delivery.
- Apply AI/ML to core processes such as SDLC (e.g., AI copilots, test automation), EDI transaction optimization, and ERP integration.
- Partner with Product and Engineering teams to ensure seamless integration of AI capabilities into the broader platform ecosystem.
- Translate AI investments into measurable outcomes.
Other
- Bachelor’s degree required (Master’s preferred) in Computer Science, AI, Data Science, or related field.
- Some travel may be involved - up to 20%
- Strategic, innovative, and curious — with a passion for driving measurable business outcomes through technology.
- Exceptional communication, influence, and problem-solving abilities. Able to translate technical concepts into business impact.
- Equal Opportunity Employer
