Global Payments is looking to establish, lead, and mature the enterprise’s Responsible Use of AI (RUAI) program and AI governance platforms to ensure that all AI initiatives are aligned with ethical principles, regulatory requirements, and organizational risk tolerance.
Requirements
- Strong knowledge of AI-related laws, regulatory requirements, and industry standards (e.g., EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF, ISO AI standards).
- In-depth understanding of AI/ML model development, deployment, monitoring, and auditing, including bias detection, explainability (XAI), and fairness practices.
- Experience working cross-functionally with legal, compliance, risk, IT, and business teams to embed ethical and regulatory standards into AI initiatives.
- Expertise in AI governance tools/platforms, model documentation practices, and compliance automation.
- Strong understanding of risk mitigation strategies for AI bias, fairness, transparency, and security.
- Ability to translate complex AI governance concepts into actionable policies and operational processes.
- Experience with AI/ML technologies and tools
Responsibilities
- Lead the Enterprise AI Governance Program by developing and maintaining governance frameworks, policies, standards, and guidelines that address ethical AI principles, regulatory requirements, and risk management best practices.
- Oversee the Responsible Use of AI (RUAI) program, ensuring AI systems are aligned with corporate values, human rights considerations, and societal impact assessments.
- Manage and optimize AI governance tools and platforms (e.g., model registries, risk assessment platforms, bias detection tools, explainability dashboards) to support consistent, automated compliance processes across the AI lifecycle.
- Collaborate cross-functionally with Legal, Compliance, Risk, IT, and business leaders to integrate ethical, legal, and security requirements into AI/ML design, development, deployment, and monitoring activities.
- Ensure alignment with industry standards and regulations such as the EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF, ISO/IEC 42001, and other applicable frameworks.
- Establish and lead AI risk assessment processes, including classification of AI systems by risk level, evaluation of bias, fairness, and explainability, and oversight of mitigation plans.
- Monitor and audit AI systems to ensure operational effectiveness of controls, documenting results, and coordinating remediation activities.
Other
- Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Law, Ethics, or related field (advanced degree preferred).
- 6–8+ years of experience in AI, emerging technology, and risk management, with demonstrated success in governance program leadership.
- Proven track record in developing and implementing AI governance frameworks, ethical AI policies, and compliance programs.
- Demonstrated leadership in AI-related change management efforts, including development of training programs on AI ethics, governance, and compliance.
- Exceptional leadership, stakeholder management, and communication skills to influence at all organizational levels.
