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Director, AI/ML Platform

Visa

$186,800 - $301,200
Nov 18, 2025
Austin, TX, United States of America
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Visa is looking to build the next generation of scalable and responsible AI/ML infrastructure and services to power products that solve real-world consumer challenges, focusing on scaling AI/ML platforms with cloud and Generative AI capabilities and driving adoption of platforms that deliver measurable value across the payment ecosystem.

Requirements

  • Hands-on experience with cloud-native AI/ML stacks and large-scale systems across AWS, GCP, and Azure.
  • Proficiency in data science, deep learning, GenAI, and big data technologies, driving innovation and scalability.
  • Strong knowledge of MLOps frameworks, CI/CD pipelines, containerization (Docker, Kubernetes), and model governance, ensuring operational excellence and compliance.
  • Understanding of responsible AI principles and ethical considerations, promoting trust and transparency in AI solutions.
  • Proficiency in Agile methodologies and tools (JIRA, Confluence, Tableau).
  • Familiarity with product lifecycle management for AI/ML platforms.
  • Deep expertise in AI/ML concepts, platforms, and tools, enabling the design and delivery of enterprise-grade solutions.

Responsibilities

  • Define and execute the AI/ML platform NorthStar strategy and roadmap, ensuring alignment with Visa’s global data, AI/ML, and business objectives.
  • Partner with business and technology to develop a comprehensive plan for migrating AI/ML workloads to the cloud.
  • Lead cross-functional teams of product managers, engineers, and data scientists in a matrixed organization to translate customer needs into platform capabilities.
  • Own the product definition and delivery of Visa’s AI/ML stack across both cloud and on-premises environments.
  • Drive conceptualization, prototyping, and launch of AI-powered solutions at the intersection of payments and technology.
  • Define detailed platform requirements, acceptance criteria, and success metrics (e.g., SLAs, operational KPIs).
  • Apply hands-on expertise in designing cloud-native architectures and enterprise-scale applications on the cloud.

Other

  • This role drives the strategy, design, development, and adoption of Visa’s AI/ML platforms.
  • Directly manage a team of product managers, foster a culture of innovation, accountability, and operational excellence.
  • Build business cases for new AI/ML capabilities and continuously evolve platform features to meet practitioner needs.
  • Partner with business units, product leaders, and engineering teams to ensure alignment and flawless execution.
  • Represent Visa in engagements with public cloud providers (AWS SageMaker, Google Vertex AI, Microsoft Azure ML) and internal stakeholders.