Transforming MERGE's organization from traditional workflows to an AI-first operating system
Requirements
- AI Literacy: Strong understanding of AI technologies and their capabilities/limitations (e.g., context windows, RAG, agentic reasoning).
- Process Architecture: Experience with process mapping and optimization, translating human processes into logical software requirements.
- SaaS Vision: Commercial instincts to identify and package internal efficiency tools as SaaS products.
- Technical Empathy & Agile Execution: Ability to effectively communicate with engineers and guide development, utilizing Scrum methodologies to manage rapid iteration cycles in a RAD (Rapid Application Development) environment
- Basic programming knowledge is also required.
- Experience with 'No-Code' builders for prototyping.
- Familiarity with agentic AI platforms.
Responsibilities
- Define the Vision: Collaborate with executive leadership to architect the roadmap for AI adoption, shaping the 'why' and 'how' of our cognitive transformation.
- Assess Market Viability: Evaluate internal tools for their potential to succeed in the market and develop 'Go-to-Market' strategies for successful pilots.
- Leverage Client Trust: Use internal efficiency data to validate software and create compelling narratives to sell innovations to our client base.
- Analyze ROI: Balance the portfolio between tools that save time and those with high SaaS potential.
- Observe and Analyze: Document workflows, identify decision points, and design intelligent automation that augments human creativity and strategy.
- Collaborate with Engineering: Partner with the AI Garage team to guide the build process, prioritize the backlog, and ensure technical outputs align with business goals.
- Prototype to Product: Transition solutions from prototypes to scalable products, determining when tools are ready for internal use and external launch.
Other
- Autonomy & Conviction: You are a relentless self-starter who brings a strong point of view and conviction to your decision-making.
- Experience: 7+ years in process optimization, digital transformation, or management consulting.
- Change management expertise with sensitivity to human factors.
- Strong communication skills to translate technical concepts for diverse audiences.
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
