MERGE is looking to transform its organization from traditional workflows to an AI-first operating system, and is seeking a Director, AI Products to lead this critical company-wide initiative.
Requirements
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- AI Literacy: Strong understanding of AI technologies and their capabilities/limitations (e.g., context windows, RAG, agentic reasoning).
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- Process Architecture: Experience with process mapping and optimization, translating human processes into logical software requirements.
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- SaaS Vision: Commercial instincts to identify and package internal efficiency tools as SaaS products.
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- Technical Empathy & Agile Execution: Ability to effectively communicate with engineers and guide development, utilizing Scrum methodologies to manage rapid iteration cycles in a RAD (Rapid Application Development) environment
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- Basic programming knowledge is also required.
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- Experience with No-Code builders for prototyping is a plus.
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- Familiarity with agentic AI platforms is a plus.
Responsibilities
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- Define the Vision: Collaborate with executive leadership to architect the roadmap for AI adoption, shaping the why and how of our cognitive transformation.
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- Assess Market Viability: Evaluate internal tools for their potential to succeed in the market and develop Go-to-Market strategies for successful pilots.
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- Leverage Client Trust: Use internal efficiency data to validate software and create compelling narratives to sell innovations to our client base.
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- Analyze ROI: Balance the portfolio between tools that save time and those with high SaaS potential.
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- Observe and Analyze: Document workflows, identify decision points, and design intelligent automation that augments human creativity and strategy.
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- Collaborate with Engineering: Partner with the AI Garage team to guide the build process, prioritize the backlog, and ensure technical outputs align with business goals.
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- Prototype to Product: Transition solutions from prototypes to scalable products, determining when tools are ready for internal use and external launch.
Other
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- Autonomy & Conviction: You are a relentless self-starter who brings a strong point of view and conviction to your decision-making.
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- Experience: 7+ years in process optimization, digital transformation, or management consulting.
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- Change management expertise with sensitivity to human factors.
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- Strong communication skills to translate technical concepts for diverse audiences.
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- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
