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Director – Bizops

Mastercard

$138,000 - $230,000
Aug 27, 2025
O'Fallon, MO, USA
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Mastercard is looking to solve problems and build its CI/CD pipeline, leading the company in DevOps automation and best practices, and ensuring operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.

Requirements

  • Experience with algorithms, data structures, scripting, pipeline management, and software design.
  • Ability to help debug and optimize code and automate routine tasks.
  • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
  • Interest in designing, analyzing and troubleshooting large-scale distributed systems.
  • Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef.
  • Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Responsibilities

  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
  • Practice sustainable incident response and blameless postmortems.

Other

  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • Ability to work with a global team spread across tech hubs in multiple geographies and time zones
  • Share knowledge and mentor junior resources
  • Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  • Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed;