Capital One Software is looking to build, optimize, and scale the operational foundation for its strategic go-to-market partnerships, maximizing growth and efficiency achieved through indirect sales channels.
Requirements
- At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes.
- At least 10 years experience in Partner Operations, Channel Management, or a related Operations role (RevOps, Sales Ops).
- 12+ years experience in strategic planning, process design, and change management (Preferred).
- 7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM) (Preferred).
- Experience across various routes to market (direct, indirect, e-commerce) (Preferred).
- Familiarity with compliance and governance in domestic and international sales partner ecosystems (Preferred).
Responsibilities
- Align and enable the partner ecosystem strategy with overall Go-to-Market (GTM) objectives.
- Design and deploy the operational processes that power the end-to-end channel partner lifecycle including onboarding, enablement, reporting, and performance management.
- Own the partner technology roadmap, focusing on integration and optimization of critical platforms (e.g., PRM, CRM, CPQ).
- Define, govern, and oversee the partner data strategy to ensure accuracy, compliance, and delivery of actionable insights.
- Design incentive models, partnering with Finance for unified financial rewards and profitability measurement.
- Develop and implement models for segmentation, attribution, and contribution to analyze partner performance, value, and ecosystem ROI.
- Act as the strategic operational liaison, driving efficiency across Sales, Marketing, Product, Finance, and IT.
Other
- Bachelor's degree or military experience.
- At least 10 years experience in Partner Operations, Channel Management, or a related Operations role (RevOps, Sales Ops).
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
- No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
