Kyndryl is looking to bridge complex AI solutions with the human experience, designing employee-centric user experiences and crafting strategic narratives that resonate with stakeholders to transform business processes and ensure AI initiatives are technically sound and embraced across the enterprise.
Requirements
- Experience with data and AI tools, including Microsoft 365 and the Copilot suite.
- Strong proficiency in design thinking and innovation methodologies.
- Proven ability to translate complex ideas into simple, compelling language to drive adoption of new tools and methods.
- Ability to lead cross-functional teams and influence without authority.
- Passion for AI, innovation, and building communities of practice.
- Ability to thrive in a fast-paced, cross-functional environment with high levels of ambiguity and change.
- Portfolio demonstrating excellence in digital workplace innovation, portfolio execution, and stakeholder management.
Responsibilities
- Lead a team of data analysts to identify and define high-impact AI and data product use cases.
- Align product development with business needs, focusing on measurable outcomes and user value.
- Drive continuous feedback loops between users, developers, and stakeholders to refine and scale solutions.
- Build and lead a vibrant network of AI champions and productivity power users across business units.
- Design and execute engaging experiences such as hackathons, innovation showcases and learning labs to foster experimentation and cross-functional collaboration.
- Partner with senior leaders, data product teams, and transformation leads to co-create tailored messaging and visual narratives that align with business priorities.
- Translate complex data and processes into simple, high-impact stories for executive and general audiences.
Other
- Bachelor’s degree required.
- 15+ years of experience in enterprise environments, with a strong emphasis on transformation leadership and change management.
- Excellent communication skills with a strong focus on clarity, structure, and audience engagement.
- Ability to work in a fast-paced environment with high levels of ambiguity and change.
- Growth mindset; keen to drive your own personal and professional development, and to support others in theirs.
