American Express is looking to drive significant value through innovative digital solutions, specifically in the area of acquisition growth and revenue, and premium differentiated experiences based on customer needs.
Requirements
- Post graduate Degree in analytics, business, economics, statistics, mathematics, engineering or finance
- Minimum 7 years of relevant analytics experience with a background in quantitative business analysis and statistical and modeling techniques
- Experience in digital analytics preferred
- Proven experience of leading analytics teams and working on data integrations with partners
- Superior problem-solving/decision making skills
- Strategic and analytical orientation - numerical with forecasting, plus financial acumen to drive business analyses
- Excellent oral and written communication skills, coupled with strong storytelling skills to communicate findings effectively to different audiences
Responsibilities
- Lead projects/work streams to derive and action winning insights for Acquisition Experiences that optimize acquisition outcomes and drive excellent customer experience
- Help increase acquisition across our digital assets
- Define and build key KPIs to monitor the digital health and success
- Support the development of new products and capabilities
- Deliver readout of new launches uncovering insights and learnings that can be utilized to further optimize the experience
- Gain deep functional understanding of the enterprise-wide product capabilities and associated platforms over time and ensure analytical insights are relevant and actionable
- Craft compelling data-driven stories that distill complex analytics into clear, impactful insights for diverse audiences
Other
- Strong Leader and Data-Driven Strategist with a tremendous will-to-win
- Excellent teamwork and thought leadership skills with experience collaborating with partners across the globe
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
