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Director, Data Engineering (Machine Learning Observability Lead)

Travelers

$135,700 - $223,900
Sep 25, 2025
Hartford, CT, US
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Travelers is looking to build out a centralized platform for ML and GenAI observability across Business Insurance's portfolio of models, ensuring visibility into operational, data quality, and model performance insights.

Requirements

  • Experience with Machine Learning and ML Operations
  • Proficiency in ML monitoring and observability practices
  • Proven ability to define and drive ML Ops strategy
  • Skilled in building dashboards for model and data insights
  • Experience with model monitoring and performance tracking
  • Familiarity with Generative AI and Large Language Models (LLMs)
  • Hands-on experience deploying and implementing machine learning models

Responsibilities

  • Lead development of analytic data products, including pilots and proof of concepts.
  • Execute data strategies with an understanding of enterprise architecture, consumption patterns, platforms and application infrastructure.
  • Manage the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions.
  • Guide and coach team members to accelerate career development.
  • Establish team processes and procedures.
  • Maintain relationships with partner teams to ensure needs are met and impacted areas plan work accordingly.
  • Perform other duties as assigned.

Other

  • Bachelor's Degree in STEM related field or equivalent
  • 5+ years of relevant professional experience
  • 2+ years of management or leadership experience
  • Present analysis and recommendations to help influence management decisions.
  • Bachelor’s degree or equivalent training with data tools, techniques, and manipulation.