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Director - Data Governance and Management - Tech Governance

American Express

$144,250 - $256,250
Oct 3, 2025
Phoenix, AZ, USA
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American Express is looking to establish a new Enterprise Technology Services (ETS) Data Office to ensure day-to-day compliance with the Enterprise Data Risk Management Policy, identify critical data, maintain data definitions, classify data, support data sourcing/usage requests, evaluate Data Risk Controls, and confirm Data Incidents are remediated.

Requirements

  • 8+ years of direct work experience in large scale/enterprise data projects, with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs
  • Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies
  • Demonstrable experience of driving meaningful improvements in business value through data management and strategy
  • Ability to work with white space to design and complete solutions to solve sophisticated challenges.
  • Incident management and reporting, risk/data risk management, data architecture, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred

Responsibilities

  • Advance the established data governance principles, policies, and programs for stewardship, advocacy and custodianship of data
  • Manage all Data Risks for the business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Risk Management Policy
  • Understanding, complying, and executing their role and responsibilities as defined under the Enterprise Data Risk Management Policy
  • Establishing, maintaining, and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for their Business Unit
  • Facilitate Data Incident capture and coordination by planning Data Incident remediation activities, monitoring Data Incident status for reporting, and support testing and validation
  • Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
  • Collaborate with data owners and users to modify or implement new repeatable and reliable business processes to implement truly effective data management

Other

  • Senior level program management experience, with partners across a diverse, global set of business units
  • High-caliber communication skills, both in terms of preparing and delivering a strategic vision and updates to large groups and senior leader
  • Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders
  • Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity
  • Eagerness to test, learn, fail and improve is crucial