American Express is seeking a Director to lead program governance and integration across critical stakeholder groups and oversight teams to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen data strategy and practices, and drive continued growth.
Requirements
- Minimum of 8+ years of experience in a governance role with risk and/or compliance program management experience.
- Prior team leadership experience with responsibility for critical and time-sensitive deliverables.
- Expertise in leading senior stakeholders in working groups and/or sub-committees required.
- Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.
- Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank helpful.
- Detail oriented with a high degree of personal accountability; strong self-starter with an ability to successfully multi-task and meet competing deadlines.
Responsibilities
- Management of the Enterprise Data Council, a working group critical to enterprise data governance; establishing the agenda, content creation, member coordination/engagement, meeting minutes creation and communications.
- Orchestrating across internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BUDOs), coordinating engagement and responses across Risk & Compliance as well as Internal Audit requests.
- Supporting Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.
- Collaborate with extended teams and leadership to create program awareness, cross-team linkages and drive issue resolution / escalation.
- Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.
- Partner with control teams to understand and interpret performance and risk metrics and impacts.
Other
- Minimum of 8+ years of experience in a governance role with risk and/or compliance program management experience.
- Prior team leadership experience with responsibility for critical and time-sensitive deliverables.
- Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.
- Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.
- Ability to inspire, motivate, and develop high-performing colleagues.
