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Director, Data Integrations and Customer Enablement

Smartwyre

Salary not specified
Aug 18, 2025
NC, US
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Smartwyre is building a B2B SaaS platform to network together the commercial operations of companies that supply farmers with seeds, fertilizer, chemicals, and services. The company needs to manage and scale data connections across the market and lead the expansion of its Data Management team to ensure seamless data flow and improve customer experience.

Requirements

  • Demonstrated expertise in integration design, including experience with SaaS platforms and third-party data exchange.
  • Proven success scaling data processes and teams in a high-growth environment.

Responsibilities

  • Oversee the ingestion, transformation, and validation of customer data across multiple systems.
  • Design and maintain data flows from our platform to external trading partners, ensuring accuracy, security, and reliability.
  • Architect and optimize integration designs that support scalable, flexible, and secure data exchange.
  • Build and refine processes to ensure data accuracy, consistency, and scalability.
  • Drive automation initiatives to reduce manual work and improve data reliability.
  • Help shape the strategy for data operations by finding scalable solutions and process improvements

Other

  • Lead, mentor, and grow a team of data analysts and technical specialists.
  • Collaborate with Customer Success, Product, and Engineering teams to support onboarding and ongoing data needs.
  • Bring strategic insights and innovation to improve customer onboarding and data integration at scale.
  • Develop and maintain documentation, training resources, and data management best practices.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Applicants must be authorized to work in the United States without sponsorship.
  • Please note that the company is unable to employ applicants from any of the following states: California, Connecticut, Illinois, Massachusetts, Michigan, Nevada, New York. New Jersey, Ohio, Oregon, Pennsylvania, Washington and Maryland.