Crocs Inc. is looking to lead and ensure the design, rapid prototyping, building, and deployment of AI & ML applications across the company to drive business growth and deliver high-value AI/ML use cases with material business/enterprise impact.
Requirements
- 10+ years of experience with a bachelor’s OR 8+ years of experience with a master’s OR 5+ years of experience with a PhD. Professional experience in AI or machine learning roles, which may include AI/ML software engineering roles
- 3+ years of experience leading/managing data science, AI/ML, or other engineering teams
- Proven experience in designing, implementing and deploying scaled AI/ML enterprise applications, with functional applications in some of the following: AI assistants & custom GPTs, demand forecasting, supply chain optimization, white space & assortment optimization, macro-space optimization, pricing, promotions & markdown optimization, NLP & NLU, product recommendation, targeted marketing & personalization, simulations, labor forecasting & staffing optimization, routing & network optimization, intelligent automation & decisioning, etc.
- Expertise in AI/ML algorithms including deep learning frameworks (TensorFlow, PyTorch, etc.), AI platform architecture, model deployment, and MLOps
- Deep expertise in Python. Additional programming languages (such as Spark, Rust, etc.) a plus
- Solid understanding of large language models, GenAI, and RAG frameworks
- Exposure to AI ethics and compliant use of data
Responsibilities
- Operate as a trusted technical expert within Crocs Inc. on AI/ML technology and applications, including AI/ML embedded in SaaS or other 3rd party software.
- Lead the architecture and design of AI/ML applications and AI/ML components integrated into other enterprise applications.
- Hands-on development of rapid prototypes, as well as scaled AI/ML applications, ensuring the technology systems are scalable, reliable and built for growth.
- Work closely with multi-functional teams including IT and various business teams to identify, refine and prioritize high impact AI/ML use cases across the enterprise.
- Develop architecture and process diagrams and communicate in ways that can be consumed by different levels of the organization with varying degrees of detail to ensure alignment up and down with the same understanding.
- Develop and maintain solution architectural documentation that describes current and future technology state, including data flow diagrams, system architecture diagrams, and technical specifications.
- Design and implement scalable solutions that support both US and international operations.
Other
- Bachelor’s or graduate (master’s or PhD) degree in a quantitative subject area (e.g., Computer Science, Engineering, Physics, Operations Research, etc.)
- Familiarity with retail or apparel business is a plus
- Excellent problem-solving skills with a strategic mindset
- Ability to work in a fast-paced, dynamic environment with multiple priorities.
- Effective communication skills to provide complex technical information to both technical and non-technical personnel
