CNBC is looking to improve the end-to-end user experience across its digital products, including the CNBC.com website, mobile applications, and Connected TV experiences, to elevate designs and drive business results through innovative, user-centered solutions.
Requirements
- 7+ years of experience leading a team of designers for digital media companies
- Experience with successful outcomes for digital products, reaching millions of users, such as growth in users, subscriptions, revenue, customer satisfaction scores etc.
- 7+ years of experience hiring, managing, and mentoring successful product designers
- Experience with designing personalized products or AI features and using new AI prototyping tools would be a plus
- Proven track record managing high performing team(s) of in-house designers who were embedded in Pods, Agile or Scrum teams
- Design best practices, integrating UX Research and building meaningful customer experiences
- Expertise in design research with a dedicated human-centered approach to problem solving
Responsibilities
- Shape the experience vision for CNBC’s financial news and information on digital platforms
- Ensure a consistent, intuitive, and engaging user experience across web, mobile, and OTT platforms
- Oversee the full design lifecycle — from discovery and concepting to prototyping, testing, and delivery — ensuring designs are validated through user research and data insights
- Advocate for design best practices, accessibility, and UX standards throughout the organization
- Maintain and evolve design systems, brand guidelines, and interaction patterns across platforms
- Monitor and assess design performance using qualitative and quantitative data; iterate accordingly
- Support experimentation, personalization, and potentially AI-driven features to deliver smarter, more relevant user experiences
Other
- Lead, mentor, and grow a high-performing team of UX/UI designers across multiple products
- Collaborate closely with product managers, engineers, editorial, data, and marketing teams to deliver user-centric designs aligned with business goals
- Champion a culture of design thinking and cross-functional collaboration, by leading design workshops and design sprints
- Actively manage direct reports, set goals and provide follow-up feedback. Provide regular feedback and manage career development
- Strong experience in product discovery and design thinking, in particular leading design workshops with cross-functional stakeholders
