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Ford Credit Logo

Director, Digital & AI Consumer Engineering

Ford Credit

Salary not specified
Dec 30, 2025
Dearborn, MI, US
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At Ford, we’re all a part of something bigger than ourselves, and this leadership role will drive the development of AI-powered financial services platforms, e-commerce solutions, and sales enablement technologies to transform how customers interact with Ford Credit.

Requirements

  • Expertise in cloud platforms (AWS, Azure, GCP), containerization, microservices, API design, and DevOps practices
  • Experience building secure, compliant financial applications with knowledge of payment processing, fraud detection, and regulatory requirements
  • Experience with agile methodologies, project management, and balancing technical debt with feature delivery
  • Strong analytical and problem-solving skills with data-driven decision-making approach
  • Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning
  • Expertise in AI platforms (Gemini, Cresta, etc.) is a plus
  • Knowledge of banking, insurance, lending, or investment products and associated regulatory environments

Responsibilities

  • Champion engineering best practices including code quality, automated testing, continuous integration/deployment, and comprehensive monitoring and documentation across all development teams
  • Engage in architecting scalable, secure, and high-performance systems capable of processing millions of transactions while maintaining sub-second response times
  • Drive adoption of modern development methodologies, cloud-native architectures, and microservices patterns
  • Lead development of AI-powered recommendation engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth
  • Stay current with emerging AI technologies and evaluate their potential application to financial services and e-commerce domains
  • Build, lead, and mentor multiple engineering managers and teams (25-35 engineers) including full-stack developers and quality assurance specialists
  • Foster a culture of technical excellence, innovation, continuous learning, and collaborative problem-solving

Other

  • Bachelor's in Computer Science, Engineering, Machine Learning, or related technical field, or comparable industry experience or equivalent combination of relevant education and experience
  • 10+ years of progressive software engineering experience with 5+ years in engineering leadership roles managing multiple teams
  • Master's degree in Computer Science, Engineering, Machine Learning, or related technical field
  • Exceptional communication skills with ability to influence cross-functional teams and present to executive audiences
  • Visa sponsorship is not available for this position