American Express's Enterprise Digital Experiences (EDX) team needs to enhance its consumer-facing digital banking experiences, Send & Split, and Amex Personal Loans. The Director, Digital Product Owner will lead the development of new features for these products across app and web, aiming to make Amex a more essential part of customers' digital lives and drive digital adoption for enterprise growth.
Requirements
- Experience in mobile app product strategy/development
- Proven track record of delivering digital capabilities or products that have grown to a large active user base
- Proven success in driving digital product strategy and digital product design
- High performer with proven experience delivering technically complex projects
- Strong thought leadership in the digital (particularly mobile) space
- Ability to interpret consumer insights and trends into actual features and functionality
- A passion for all things digital, inside and outside of work
Responsibilities
- The Director will assume Product responsibility in New York leading the development and strategy for key features and functionality in the app.
- Partner closely with Technologies to continue acceleration of mobile feature delivery
- Innovative mindset – understanding technical nuances of the channel and core platforms
- Drive ‘Product Ownership’ mindset across the team, owning not only technical delivery but also on-going support and product iterations
- Define and execute a global strategy for capabilities central to the wider mobile experience
- Influencing leadership and cross-functional groups on mobile and technical integration of features
- Translate organizational priorities into ‘execution-able’ features
Other
- Highly collaborative and influential leader
- Experience leading a high-performing product team
- Excellent communication skills and experience working effectively with peers
- This role may be subject to additional background verification checks.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
