American Express is looking for a Director of Digital Product Management to drive the strategy, vision, and execution of Amex's Developer Platform. The goal is to reduce risk, accelerate delivery, and improve satisfaction for thousands of developers by removing friction from the software development lifecycle.
Requirements
- Experience building and leading technical products, ideally developer-facing platforms or tools at scale.
- Fluency in software development practices and tools, including IDEs, GitHub, CI/CD, and cloud-native architecture.
- Comfortable using a CLI.
- Ability to collaborate with engineers as a peer.
- Comfortable discussing tradeoffs in technical architecture and system design.
Responsibilities
- Shape and deliver the Developer Platform’s vision, strategy, and roadmap.
- Own a portfolio of internal and commercial products that reduce developer toil, improve SDLC consistency, and accelerate delivery across the Technology organization.
- Lead and develop a team of product managers, creating a high-performance culture grounded in ownership, impact, and developer empathy.
- Collaborate with senior leadership, the developer community, and partner teams to shape and deliver the Developer Platform’s vision, strategy, and roadmap.
- Make smart technical bets.
- Operate as a peer to senior engineers and technical leaders.
Other
- Lead through influence.
- Ship through ambiguity.
- Work side by side with developers.
- Judgment to see around corners.
- Clarity to simplify complexity.
- Earn trust with developers.
- See the big picture.
- Drive focus.
- Build people and partnerships.
- Make people believe.
- Advocate, adept at building engaging narratives for targeted audiences that clarify the complex, illustrate value, and frame structure around the ambiguous.
- Demonstrated leadership in product (direct or indirect).
- Track record of elevating others and shaping high-performing teams.
- Communicate with purpose and impact, tailoring narratives to the audience to build alignment, inspire belief, and drive toward shared goals.
