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L'Oréal Logo

Director, Digital & Social, Professional Products Division Eucation

L'Oréal

$138,500 - $200,800
Oct 24, 2025
New York, NY, US
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L'Oréal Professional Products is looking to lead the digital transformation of the hair industry with a customer-centric approach, focusing on developing a new era of education for salon professionals through digital and social platforms, particularly YouTube.

Requirements

  • Proven track record of developing and executing successful digital education or digital content strategies across the large social plaforms: Meta, YouTube and TikTok.
  • Deep understanding of social media platforms, content creation, and influencer marketing with special focus on YouTube.
  • Proficiency in MS Word, Excel and PowerPoint programs.
  • Strong analytical skills and data-driven decision-making abilities.
  • Utilize advanced analytics tools like Traackr & Rival IQ to track performance and identify trends.
  • Ensure robust platform management, focusing on SEO optimization and continuous future planning/optimization.
  • Liaise with the L’Oreal CDMO team for Social, Content & Analytics

Responsibilities

  • Support in building & executing divisional digital education strategy for L'Oréal Professional Products brands salon professionals. Strategic planning includes the following areas : Content, Platforms, Marketing, Measurement and Data.
  • Develop and maintain the social education dashboard, delivering monthly reporting with insightful analysis.
  • Utilize advanced analytics tools like Traackr & Rival IQ to track performance and identify trends.
  • Oversee the Access Learning Management System (LMS) strategy and serve as the primary brand point of contact.
  • Ensure robust platform management, focusing on SEO optimization and continuous future planning/optimization.
  • Strategically plan and utilize marketing levers to support education initiatives with goal of driving ticket sales/sign ups, including media, CRM, social media, and other relevant channels.
  • Manage and plan education programs on key 3rd party platforms (e.g., Professional Schools, Salon Suite partners) to scale the reach of our brand education content, social assets, and new programs/pilots.

Other

  • Bachelor's degree in Digital Marketing, Social Media, or a related field.
  • 8-10 years of experience in digital marketing, preferably within the beauty or salon industry.
  • Strong understanding of the Beauty Industry
  • Proactive and results oriented thinker who would flourish in an entrepreneurial environment
  • Communicates clearly and succinctly in both oral and written forms