Gen Digital's customers are confused and overwhelmed by the products, threats and terminology in cyber safety, and the company needs a Director of Ecommerce Product Management to create a clear and compelling site where customers can evaluate and choose the products that are right for them.
Requirements
- 10+ years in product management
- Experience driving value at scale in an ecommerce business with $100M+ in annual revenue
- Knowledge of the funnel, and experience working with partners in paid and owned media to drive revenue
- Experience with AI and machine learning
- Experience with design to code, task and workflow automation
- Experience with data science and engineering
Responsibilities
- Develop, evolve and deliver a Browse and Discover product strategy
- Lead a team of about 20 - product managers, experimentation professionals, web production specialists to drive a high-converting, customer-centric, top-of-funnel ecommerce experience
- Drive measurable growth in conversion and customer engagement
- Partner with marketing, engineering, data science, design partners to execute on evolving the customer experience, balancing short term commercial objectives, experience excellence and long-term strategies
- Drive AI into key elements of the product development experience - we're experimenting with design to code, task and workflow automation and more
- Lead, mentor and inspire your team to exceptional performance
Other
- An exceptional product leader, with a track record of driving measurable outcomes, developing product strategies, identifying and prioritizing the most valuable opportunities and focusing your team on recognizing that value
- A determined, resilient and creative problem solver, undaunted by obstacles you find a way to overcome them
- A seasoned people leader, with experience driving a high performing team
- Must be eligible for any required authorizations from the U.S. Government
- Must follow a hybrid model (3 days / week in office)