McDonald's is seeking to ensure the performance, reliability, and availability of their edge computing infrastructure at scale, as part of their Accelerating the Arches strategy.
Requirements
- Strong knowledge of Hardware, Kubernetes, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Ansible).
- Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, New Relics).
- Experience with driving/leading automation initiative to reduce toil and improve efficiency.
- Strong knowledge and experience with GCP and/or AWS cloud Infrastructure
- Shown experience leading edge platforms, or hybrid cloud environments.
- Experience with Google Cloud Platform (GCP)
- Experience with On-Prem Cloud
Responsibilities
- Lead 24x7x365 operations of edge infrastructure, ensuring high availability, reliability, and efficient performance.
- Build, mentor, and lead a team of SREs, engineers and operations specialists across multiple geographies.
- Supervise incident response, root cause analysis, and resolution processes for edge-related outages or degradations.
- Encourage the utilization of SRE procedures, encompassing SLIs/SLOs, error budgets, and incident management.
- Collaborate with Platform Engineering and Application teams to build and deploy scalable, resilient systems.
- Monitor platform capacity and performance and collaborate with the Platform Engineering team to forecast and plan for future edge capacity/performance needs.
- Develop and maintain monitoring, alerting, and observability to proactively detect and resolve issues.
Other
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 10+ years of experience in infrastructure, On-Prem/Public Cloud, or SRE roles, with at least 5 years in a leadership capacity.
- Excellent communication, leadership, and cross-functional collaboration skills.
- Experience in leading and forging partnerships with Vendors and Managed service partners to deliver business value.
- Demonstrable background in guiding Operations/SRE team within a sophisticated multinational corporation.