PayPal needs to establish the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. This involves developing user experience strategies that resonate with target audiences and integrating user-centered design principles into all projects.
Requirements
- Minimum of 15 years of relevant work experience
- Minimum of 3 years management experience
Responsibilities
- Establish overall business or technical strategy for user experience initiatives.
- Identify and resolve unique situations of substantial significance in user interface or interaction design
- Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
- Lead the development of user experience strategies that resonate with target audiences.
- Ensure that user-centered design principles are integrated into all projects.
Other
- Significantly influencing executive-level decision-making.
- Collaborates with cross-functional teams to ensure alignment on goals.
- Analyzing user feedback to inform design improvements and innovations
- Negotiate with and influence decision-making reaching the senior executive level
- Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
