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Director – Media Operations

NBCUniversal

$150,000 - $190,000
Aug 22, 2025
Stamford, CT, USA • Centennial, CO, USA
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NBCUniversal is seeking an operational leader to oversee the implementation of AI/ML capabilities across its 24x7 Content Supply Chain. The goal is to deploy a content scanning framework, automation scripts, and automated solutions to reduce manual touchpoints, increase productivity, improve scalability, and support 24x7 Operations.

Requirements

  • Strong proficiency in workflow documentation, technical analysis, product roadmaps, and executive presentations.
  • Strong knowledge of MAM systems, editing platforms (Avid, Adobe), transcoding, QC, and file delivery technologies.
  • Demonstrated ability to lead both operational and strategic initiatives, including technology integrations and workflow redesigns.
  • Experience with project management and workflow systems and tools (Lucidchart, Airtable, Smartsheet, Microsoft Office 365)
  • Able to easily ‘translate’ operational requirements to engineers

Responsibilities

  • Define a strategy for evaluating and implementing new AI powered capabilities across 24x7 Operations
  • Understand product roadmaps and tooling features based on this strategic AI vision to help define prioritized feature sets to address key internal needs.
  • Evaluate the current state of workflows across the legacy tech stack and participate in the go-forward consolidation strategy.
  • Partner with and ensure alignment across Engineering, Operations, Enterprise AI & Product teams to successfully execute on the implementation of AI & automation across the Content Supply Chain in alignment with 24x7 Ops LRP.
  • Manage third-party vendors and service providers, ensuring SLAs are met and workflows align with business needs
  • Make evidenced-based decisions using data analytics, KPIs and business engagement
  • Provide regular reporting, presentations, and updates to executive leadership

Other

  • 5+ years of relevant experience in media, with experience delivering on complex operational or automation projects.
  • Background in television, film, or digital media distribution
  • Acute attention to detail
  • Good interpersonal communication skills
  • Comfortable compiling presentations for an executive level audience