The company is looking to grow its Freight Forwarding department and strengthen relationships with steamship lines and global agents. This role will drive growth and profitability in ocean freight offerings by developing commercial strategies, managing operations, and ensuring service reliability.
Requirements
- 10+ years of experience in ocean freight forwarding, with significant exposure to steamship line contracts trade lane management, and global agent networks
- Proven track record managing carrier relationships and negotiating complex contracts
- Strong knowledge of international trade regulations, customs compliance, and maritime logistics
- Analytical mindset with ability to leverage data for strategic decision-making
- Proficiency with logistics management systems and ocean freight platforms
Responsibilities
- Develop, manage, and strengthen relationships with steamship lines and global agents
- Negotiate contracts, the procurement of competitive rates, and ensure service reliability
- Oversee the selection, performance, and compliance of global agent partners, ensuring alignment with company standards and customer expectations
- Provide deep expertise and insight into trade lanes, market trends, and operational efficiencies to develop and deploy commercial strategies for growth
- Collaborate closely with sales, operations, pricing, and finance teams to drive profitability and service quality across ocean freight offerings
- Manage and lead continuous improvement initiatives related to carrier and agent management, contract negotiations, and operational processes
- Monitor and analyze key performance indicators (KPIs) related to carrier and agent performance, costs and compliance, reporting findings to executive leadership
Other
- Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field required; advanced degree preferred
- Exceptional leadership, communication, and negotiation skills
- Ensure compliance with the Federal Maritime Commission and other applicable regulatory agencies
- Represent the company in industry forums, associations, and with external stakeholders to stay abreast of regulatory changes and market developments
