alliant is looking for an operational leader to ensure IT projects, deliverables, and initiatives are executed on time, on budget, and in alignment with business priorities, while also enforcing internal and external deadlines and maintaining operational excellence across all Digital/AI programs.
Requirements
- Proven success in enforcing deadlines, managing complex technical programs, and delivering measurable outcomes
- Strong understanding of IT infrastructure, software development lifecycles, and managed services
- Data-driven decision-maker with experience in operational metrics and dashboards
Responsibilities
- Oversee daily operations of the IT department, ensuring alignment with organizational goals and deadlines
- Enforce adherence to project timelines, deliverables, and milestones across infrastructure, software development, and digital transformation initiatives
- Implement operational frameworks for tracking, reporting, and escalation of at-risk projects or delayed deliverables
- Develop and maintain standard operating procedures (SOPs), service-level agreements (SLAs), and performance dashboards
- Hold internal teams and external vendors accountable for delivery timelines and quality standards
- Analyze workflows, identify inefficiencies, and drive automation or AI-enabled solutions to improve operational speed and accuracy
- Lead KPI tracking and continuous improvement programs across IT service delivery and support
Other
- Leadership role overseeing cross-functional IT teams
- Exceptional organizational, communication, and leadership skills
- High sense of urgency with the ability to adapt quickly to changing priorities
- Receptiveness to performance feedback within a team environment is essential
- 10+ years of IT operations or technology program management experience
- 5+ years in a leadership or director-level role
