Transform processes across the company by leading an organized, problem-solving approach and collaborating with business partners to continuously improve performance. Ensure the successful realization of business, financial, and operational outcomes.
Requirements
- Experience with next generation architectural concepts, including Integrations, process automation, Low-no-code, etc.
- Experience in current and trending Intelligent Automation development platforms and methodologies.
- Experience, exposure, and knowledge of primary cloud provider offerings and architectures (AWS, Azure, GCP).
- Strong experience with process automation, data analytics, Robotics Process Automation (RPA), Machine Learning (ML), Artificial Intelligence (AI), especially planning and implementation of solutions like UiPath, Power Automate.
- Experience using and deploying ChatGPT & Co-Pilot and other AI tools.
- Demonstrated experience in and strong knowledge of Lean and/or Six Sigma.
- Proficiency in Visio, Word, Excel and PowerPoint required.
Responsibilities
- Directs the execution of scalable process automation solutions using RPA frameworks and tools.
- Ensures efficient utilization of RPA tools (UiPath, Blue Prism, Workfusion, Automation Anywhere) to deliver reusable automation components.
- Leads the deployment of solutions and the creation of analytics to provide insights into the benefits of RPA to business leaders and users.
- Develops project governance and risk management standards for automation.
- Developing initiatives and processes for automation to drive business outcomes by analyzing data and evaluating key business components to assess current performance baselines, identifying gaps, opportunities, and improvements for automation.
- Identifying operational performance KPIs and creating corresponding analytics to track the business impact of each of your team’s initiatives.
- Lead and implement dashboards for process performance indicators for enterprise processes to create transparency & data-driven decisions.
Other
- May require certification in RPA vendor-specific tools, AI proficiencies, and/or Six Sigma/Lean methodologies.
- Developing strategies and recommendations to lead process improvement, measurable business benefits, and ROI.
- Assisting with all aspects of the diagnostic, design, and implementation stages by proactively partnering with cross-functional teams to simplify processes, provide guidance and expertise, and manage process change.
- Facilitating training and workshops, including assessing the organization’s readiness for change; managing expectations; adjusting the approach so that positive change is adopted by all business partners and stakeholders.
- Managing the RPA Center of Excellence by providing education, best practices, standards, and resources to deliver successful programs.
