Twin Health is looking to solve the business and technical problem of optimizing the member activation and enrollment funnel to onboard hundreds of thousands of people into their platform for reversing, preventing, and improving chronic metabolic diseases.
Requirements
- Experimentation depth: hypothesis design instrumentation analysis; comfortable with statistics and tradeoffs.
- Strong product sense + UX for conversational and mobile flows; can review copy, prompts, and edge cases
- AI product experience: shipped features using LLMs/agents/automations that replaced or augmented manual workflows.
Responsibilities
- Ship agent-led experiences: design voice + chat flows, prompts, policies, and handoffs to humans when needed to drive outcomes.
- Design the experiment machine: ideate, prioritize, and run experiments (copy, pricing, sequencing, eligibility, nudges, scheduling).
- Specify with clarity: PRDs/1-pagers, user stories, acceptance criteria; partner tightly with Design/Eng/QA.
- Cross-functional execution with Marketing, Operations, Design, Data, and Engineering.
- Coach & uplevel: mentor PMs; raise the bar on product thinking, execution speed, and data rigor.
Other
- Own the end-to-end member activation and enrollment funnel—from first touch to enrollment.
- You'll be a player-coach who ships an agent-driven onboarding experience (voice, SMS, chat, in-app) that welcomes hundreds of thousands of people into Twin Health.
- Craft the vision & strategy for activation and enrollment; define the north-star and guardrail metrics.
- 12+ years in Product Management; significant time owning growth/activation for consumer or prosumer mobile products.
- Unlimited vacation with manager approval
