AfterShip is looking to transform the global eCommerce landscape by empowering retailers to create and manage the world's best online shopping experiences. The company is seeking a Director of Product to lead their Omnichannel portfolio, setting strategic direction, delivering market-leading capabilities, and scaling adoption to drive loyalty and growth.
Requirements
- 8+ years of product management experience, including 5+ years leading PM teams in SaaS or eCommerce.
- Proven track record of defining product vision and roadmaps, achieving product-market fit, and scaling products to mass adoption.
- Strong analytical skills combining qualitative insights with quantitative metrics.
- Direct experience in e-commerce SaaS.
- Experience building products for international markets.
- Skilled at articulating complex ideas and driving alignment across all levels.
- Thrives in fast-paced, innovative, hyper-growth environments.
Responsibilities
- Define long-term product vision, portfolio strategy, and multi-year roadmap for AfterShip's Omnichannel products.
- Lead and mentor 4–5 Product Managers, fostering ownership, collaboration, and excellence while empowering teams with autonomy and holding them accountable for outcomes.
- Oversee products from strategic planning and discovery through launch and ongoing optimization, ensuring timely, high-quality delivery.
- Identify target customer segments, engage directly with users, validate solutions, and capitalize on new opportunities to drive global adoption and growth.
- Leverage customer research, market trends, competitive insights, and experimentation to guide strategic prioritization.
- Establish and own key product KPIs, tracking performance against goals and using insights to drive continuous improvement and business impact.
- Partner closely with engineering, design, product marketing, and GTM teams to translate strategy into execution and ensure cohesive market delivery.
Other
- Bachelor's degree or above, with relevant majors preferred.
- Flexibility is key - occasional meetings outside typical business hours are expected, with advance notice provided.
- Are a visionary storyteller who inspires teams and customers with compelling product vision.
- Collaborate effectively across functions, geographies, and time zones.
- Are curious, open to feedback, and willing to challenge assumptions.
