Salesforce is looking to seamlessly integrate Slack and Salesforce to transform enterprise collaboration, making Slack the primary frontend for the Salesforce platform and its Agentic AI experience. The goal is to redefine how businesses operate by unifying structured CRM data with unstructured team conversations.
Requirements
- 7+ years of product management experience, preferably with B2B SaaS products
- Strong understanding of enterprise workflows and how businesses leverage tools like Slack and Salesforce
- A track record of shipping 0
- 1 products that are complex and cross-platform
- Ability to navigate ambiguity, drive alignment across teams, and execute quickly
- Strong background in customer research, user interviews, and data-driven decision making
- Proven track record of shipping successful products in collaborative, cross-functional environments
Responsibilities
- Own the product roadmap for Salesforce channels, including new features to unlock enterprise customers, create a seamless end user experience, and expand to new use cases
- Partner with engineering and design to drive strategic decisions around complex product areas like channel visibility, channel sprawl, and admin configuration while also finding the balance between opinionated and customizable approaches
- Drive adoption and measure success through product usage data, customer feedback, and business outcomes
- Participate in regular customer calls and research sessions to deeply understand user needs and pain points, including customer Zero
- Bridge structured CRM data with unstructured team conversations, fundamentally transforming how teams collaborate around customers.
Other
- Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Curious, inventive, and work to be a little better every single day.
- Smart, humble, hardworking and, above all, collaborative.
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- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
