The Coca-Cola Company is looking to modernize its digital products that are central to creating value for customers, supporting service teams, and shaping the consumer experience. The company aims to rebuild platforms behind customer journeys, service delivery, and sales workflows, seeking product leaders to guide these efforts and enhance service into a strategic advantage.
Requirements
- 10+ years of experience in product management with a track record of leading teams to deliver complex, high-impact products.
- Strong history of defining long-term product vision, shaping multi-year roadmaps, and influencing senior leadership.
- Exceptional product thinking grounded in user insight, data, and strategic prioritization.
- Ability to synthesize dynamic or ambiguous environments into clear, actionable direction.
- Comfort working with performance and operational metrics to guide focus and iteration.
- Experience working on products in service operations, field service, supply chain, workflow orchestration, or operational tooling.
- Familiarity with applying AI-driven or agentic solutions in real-world product workflows, ideally in operational or service environments.
Responsibilities
- Modernize the tools and workflows that support inbound service resolution and field operations.
- Deliver meaningful improvements in speed, accuracy, and overall experience.
- Strengthen the systems that support distributed service networks.
- Improve visibility, consistency, and reliability from issue intake through completion.
- Enhance the digital capabilities that enable operational precision and coordination across the supply chain.
- Support better availability, less waste, and more predictable execution.
- Lead ecosystem simplification and modernization where tools or workflows are fragmented or outdated.
Other
- This is a People Leader role.
- The incumbent must be based in Atlanta, GA and work a hybrid work schedule.
- Develop a high-performing product team by coaching product managers in craft, curiosity, and judgment.
- Foster a culture of autonomy, learning, and thoughtful execution.
- Excellent communication and storytelling skills across technical, operational, and executive audiences.
