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Director of Product (Payments)

Chowbus

$80,000 - $110,000
Oct 4, 2025
Los Angeles, CA, US
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The company is looking to define and execute its end-to-end payments strategy, focusing on improving platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization to align payment platform capabilities with restaurant POS needs and drive measurable improvements in authorization, transparency, and unit economics.

Requirements

  • Solid knowledge of acquiring/gateway/clearing/settlement and card-scheme rules; familiar with PCI/EMV security baselines.
  • Experience with integrating with payment platforms such as Stripe or Adyen, is a plus.

Responsibilities

  • Payment platform collaboration and integrations to power reliable, scalable payment experience.
  • Define payout and settlement standards and drive clear, merchant-facing transparency.
  • empower reconciliation to support accurate closes and audits.
  • Establish a risk and compliance framework (incl. PCI/EMV baselines) to reduce exposure while staying audit-ready.
  • Build a high-integrity funds and ledger foundation for splits, balances, fees, and reporting.
  • Improve auth rates and lower blended costs via policy and routing strategies.

Other

  • 6 years in payments/fintech/retail product; 3 years leading PMs; restaurant/POS a plus.
  • Ability to define and execute product strategy and vision, align it to company goals, and drive market research, competitive analysis, and customer insights to identify opportunities and growth.
  • Strong data-driven execution and cross-functional leadership.
  • Exceptional communication, presentation, and interpersonal skills—able to convey complex concepts to both technical teams and executives.
  • Fluent English; Mandarin is a plus.
  • This position is primarily remote, requiring extended periods of computer work, analysis, and collaboration via virtual platforms.
  • Flexibility to work beyond standard hours during critical budget, forecast, or Board deliverables cycles.